SOFI pro solutions

At SOFI we understand the benefits of introducing new technologies or products to your existing portfolio. SOFI pro solutions is a customised hardware and software solution, offered to professional organisations wanting to supply SOFI products to their existing clients. As well as integrating SOFI pro solutions into an organisations existing monitoring call centre, several additional services are accessible.

Unique domain hosting through AWS

Alerts and messaging integration to existing call centre framework

Customisable portal with associated branding

Hardware branding including relevant user manuals

Various ongoing support & maintenance solutions

Home Care Monitoring

Designed to transform the in-home care environment with smart technology and innovation, the SOFI pro solutions system, together with continuous 24/7 monitoring, is the only solution on the market that combines all of the tools a home care monitoring system needs in one.
The SOFI pro solutions system passively monitors the residents home using algorithms including AI and machine learning methods. Without using a pendant or pressing a button the pro solutions system is able to send an alert notification of many abnormal behaviours to the SOFI pro solutions Portal.

Assisted Care

In assisted care, the challenge often lies in how carers can be everywhere at once whilst establishing a level of security for themselves and their residents. The SOFI pro solutions is a valuable piece of technology for any facility looking to solve these problems. The SOFI pro solutions system is able to keep record of residents behaviour as well as any changes to their routine. This data can be vital to detecting any deterioration in a residents health. The system is also able to vocalise any reminders that the care staff wish such as a reminder for the resident to take their medication.

Hospital Shared Care Programs and Out Patient Care

‘The SOFI pro solutions system is one of the most advanced and innovative solutions on the market today. Designed using AI technology, SOFI pro solutions accommodates for a wide range of installation possibilities in new and existing buildings. The scalable design allows the implementation of SOFI pro solutions into your current systems.

Independent Living Units

SOFI pro solutions is the perfect solution for NDIS approved SDA (Specialist Disability Accommodation) & Independent Living Units as it allows for maximum privacy as well as maximum security for residents. SOFI pro solutions portal can also come with access to interactive displays like the “InfoTab.” The display can also report daily activities and other information when notifications aren’t in action. The SOFI pro solutions system streamlines workflows and improves efficiency for staff. 
For clarifications on common concerns

Frequently Asked Questions

So how does SOFI pro solutions work?

Sensors are placed around the patients/residents room and a user profile is created for the purpose of detecting any abnormal activities. If SOFI pro solutions detects an anomaly an alert is sent to a centralised monitoring system which notifies the healthcare professional that someone in their care needs attention

What notifications can be set up with the SOFI pro solutions system?
  • Medication reminder notification
  • Event reminders for residents
  • Possible fall notification
  • Irregular activity notification
  • Out of bed notification
  • Bathroom visit notification
  • Unusual activity alarm
  • Room exit notification
  • Room entered notification
What are the benefits of the SOFI pro solutions system?
  • An individual health care professional or administrator at your facility can monitor multiple residents/patients at the one time and respond accordingly if there is an emergency situation. 
  • We can tailor a system to your individual facilities requirements
  • We can integrate a monitoring and security solution utilising your existing systems and BMS.
  • You will have ongoing technical sales support
  • Co-branding options are available
Can SOFI pro solutions be customised to what we need for our facility?

Yes. We can tailor an individual solution designed specially for the needs of your business and that of your staff, patients, residents or outpatients. Please click on the form below and one of our team will reach out to you to start a conversation.


Can I see a demonstration of how SOFI pro solutions works?

One of our specialist team members can come out to your facilities and show you how the system works. Simply call 1300 110 366 to arrange an appointment for a demonstration.

Can SOFI pro solutions integrate with other systems?

The flexible design means that you can implement the SOFI pro solutions system into your current systems to combine your past and future investments.

How can we help you?

Feel free to ask our team about any of your concerns. We'll be more than happy to assist. For more urgent queries, you can reach us via phone at 03 8866 5592. .

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