Peace of Mind, Withoutthe Complexity
The perfectly simple solution for an individual in need of mobile phone functionality without the complexity.
For clarifications on common concerns
Frequently Asked Questions
We offer three options for purchasing the SOFIHUB beacon:
At the moment, we provide it in black.
SOFIHUB beacon is configured so that everyone in the family can have one.
Customers get access to the SOFIportal, which provides a comprehensive breakdown of the user’s activity, the status of the device and where the SOFIHUB beacon is at that time. History can be accessed, settings can be changed and updates will be added automatically from our end.
There are three main markets for this device:
You would have received a letter with the SOFIHUB beacon. There are more detailed instructions by following this link.
Through the SOFIportal.
There’s a password reset option on the portal homepage.
SOFIHUB beacon has a SIM card and works on the cellular network. SOFIHUB beacon needs a cellular connection to operate.
In Australia, both Telstra and Optus are supported. Please ensure you specify this when you order your Beacon.
In New Zealand, Spark Telecom is supported. Please ensure you specify this when you order your Beacon