Advanced monitoring technologies for falls, accidents, and health scares

Sofihub’s ecosystem provides assisted living technologies to enhance care, safety and monitoring at-home, in-care and outdoors. We deliver intelligent technology solutions such as fall detection monitors and personal safety alarms. These enable remote patient monitoring, saving time for carers and staff as well as providing non-intrusive solutions for the user.

Underpinning these solutions is Sofihub, the intelligent portal that harnesses data and technology to enable greater independence and dignity for all.

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Advanced monitoring technologies for falls, accidents, and health scares

Sofihub provides assisted living technologies to enhance care, safety and monitoring at-home, in-care and outdoors. We deliver intelligent technology solutions such as home care monitoring systems. Without the use of cameras, this protects the privacy and dignity of the user whilst also providing peace of mind.

Our fall detection monitors enable remote patient monitoring, saving time for carers and staff as well as providing non-intrusive falls detection for the user. Sofihub’s personal safety alarms are designed to keep the wearer safe indoors and out, from the elderly to lone workers to the highly adventurous.

Our leading electronic medication management system increases staff productivity in Aged Care facilities as well as improving health outcomes for residents.

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Sofihub in-home and in-care Assisted Living Technologies

The Sofihub suite of assisted living products integrates into most environments to support with care and monitoring at home, in aged care, independent and retirement living and disability housing. Our in-home and in-care smart technologies provide insights straight to your phone, computer or nurse call system to help detect and monitor falls, accidents and health scares.

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How Sofihub works

Step 1

Call or email for an obligation-free demo

Step 2

Follow the simple set up instructions

Step 3

Remote monitoring of your patient, resident or loved one

Step 4

Ongoing support via instruction manuals, videos, email and phone

SOFIHUB suite of products

TEQ-FallsAlert

  • Accurately detect falls from standing, seated and lying down positions
  • Real-time alerts to family members or caregivers
  • Long lie fall prevention: prevent complications associated with long lie falls
  • No wearable devices or additional user actions for maximum comfort and ease of use
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TEQ-FallsAlert radar and phone

TEQ-Secure

  • Safety pendant
  • One-touch emergency alert
  • Two way voice call
  • 4G real time location tracking
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smart technology

The benefits of assistive living technologies for aged and disability care providers, families, independent seniors and people living with disability

Remain at home

Stay out of aged care and keep safe at home

Peace of mind

Stop worrying about falls, accidents or health scares

Stay connected

Monitor activity remotely 24/7

Save time

Spend less time on admin and checks and increase meaningful care activities

We Work with A Range of Professionals

SOFIHUB Testimonials

SOFIHUB technology has changed the lives of many. Below are the stories of just a few of our favourite customers and how SOFIHUB has impacted them directly.

The TEQ-FallsAlert is the best thing ever. My 92 year old mother had a fall the other day. And had a slight heart attack. It alerted me. And I went straight to her house. Because mum was able to get help fast, she is still alive today. I absolutely recommend these.

– Carol Warren

TEQ-Secure has allowed my son to maintain his independence. And with this new technology, I have peace of mind.

– Lynette Macdonald

How can we help you?

Want to learn more about SOFIHUB, we'll be more than happy to assist, please fill in the below contact form or call us on 1300 110 366.
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Miles loves TEQ-Home. The most significant benefit is that my relationship with Miles has dramatically improved. I feel like his mum again.

Simone, Miles' Mum

TEQ-Home has allowed my son to maintain his independence. And with this new technology, I have peace of mind.

Lynette Macdonald

TEQ-Home is the best thing ever. My 92 year old mother had a fall the other day. And had a slight heart attack. It alerted me. And I went straight to her house. Because mum was able to get help fast, she is still alive today. I totally recommend these for the elderly. 

Carol Warren
Learn more about the TEQ-Secure

Frequently Asked Questions

TEQ-Secure is a lightweight, easy-to-use safety pendant that can issue an emergency request to multiple people at the touch of a button via SMS. Equipped with global positioning and mobile network technology, it can instantly pinpoint a person’s location and enable immediate voice contact via a built-in speakerphone.

TEQ-Secure comes with a built-in 4G SIM card which incurs a monthly charge of $20.00 per device which covers all data usage and access to our online monitoring and configuration software.

Carers and family members are provided with a login and password which will allow access to the SOFIHUB portal where all features such as live location and location history can be monitored, and settings can be configured.

SOFIHUB portal can be accessed through various devices including computers, laptops, tablets, and iOS, and Android smartphone apps.

Yes, Secure can receive calls as a normal mobile phone would, allowing for instant hands-free two-way voice communication.

If an alert is triggered via the SOS button or a fall is detected the TEQ-Secure will send an SMS alert to a nominated carer or family member. This SMS will include a hotlink to the last known location and then follow this up swiftly with a two-way voice call. If the first alert goes unattended then the TEQ-Secure will send an alert to the second contact and will continue to do so until the alert is reset on the SOFIHUB portal.

If you need help or have any questions you can call us on 1300 110 366 or

Click here to submit a request for support

Learn more about the TEQ-FallsAlert

Frequently Asked Questions

The TEQ-FallsAlert provides a layer of safety for anyone who lives alone, is unsteady on their feet or needs assistance getting around, has epilepsy, has previously had a fall, or is a falls risk. Without the use of cameras or video, it uses sensors to monitor a room and send an alert to a carer should a fall take place. Falls from bed, seated or standing are detected. An advantage of the TEQ-FallsAlert is that it does not require the user to wear a device.

Setting up your TEQ-FallsAlert couldn't be easier. Affix the wall bracket using double sided tape, plug your TEQ-FallsAlert into a power outlet, pair with the Sofihub app and follow the simple instructions to set up the device.

Yes, the TEQ-FallsAlert requires 2.4GHz Wi-Fi to operate. Other Wi-Fi networks are not supported.

This really depends on your situation. Some people like to install only one in a high-risk area such as the bathroom or bedroom, or, for added safety you can install one in each room; kitchen, bedroom, living room and bathroom.

Yes, the TEQ-FallsAlert detects falls from bed, seated and standing.

The alerts are sent via a push notification from the Sofihub app.

Supported by the Australian Government through Accelerating Commercialisation, an element of the Entrepreneurs’ Programme

Working with the Transport Accident Commission

Supported by the Australian Government Department of Health

Registered NDIS Provider

Sofihub products and solutions are trusted by:

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