TEQ - Secure
Sofihub in-home and in-care Assisted Living Technologies
The Sofihub suite of assisted living products integrates into most environments to support with care and monitoring at home, in aged care, independent and retirement living and disability housing. Our in-home and in-care smart technologies provide insights straight to your phone, computer or nurse call system to help detect and monitor falls, accidents and health scares.
TEQ - Secure
TEQ - Secure
SOFIHUB suite of products
TEQ-FallsAlert
- Accurately detect falls from standing, seated and lying down positions
- Real-time alerts to family members or caregivers
- Long lie fall prevention: prevent complications associated with long lie falls
- No wearable devices or additional user actions for maximum comfort and ease of use
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TEQ-Secure
- Safety pendant
- One-touch emergency alert
- Two way voice call
- 4G real time location tracking
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TEQ - Home
- Key routine monitoring
- Spoken word reminders
- Intelligent messaging
- Alerts carers when help is needed
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SOFIHUB Portal
The SOFIHUB portal is a cloud based, state-of-the-art interface that provides security and real-time access for carers.
An Enterprise solution that is scalable and capable of monitoring multiple facilities. SOFIHUB offers real-time streams of data, providing a broad range of detail on activities and occurrences to keep vulnerable individuals safe.
The portal can be assessed through various devices including computer, laptop, tablet and smartphone.
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We Work with A Range of Professionals
SOFIHUB Testimonials
SOFIHUB technology has changed the lives of many. Below are the stories of just a few of our favourite customers and how SOFIHUB has impacted them directly.
Miles loves TEQ-Home. The most significant benefit is that my relationship with Miles has dramatically improved. I feel like his mum again.
Simone, Miles' Mum
TEQ-Home has allowed my son to maintain his independence. And with this new technology, I have peace of mind.
Lynette Macdonald
TEQ-Home is the best thing ever. My 92 year old mother had a fall the other day. And had a slight heart attack. It alerted me. And I went straight to her house. Because mum was able to get help fast, she is still alive today. I totally recommend these for the elderly.
Carol Warren
Learn more about the TEQ-Secure
Frequently Asked Questions
TEQ-Secure comes with a built-in 4G SIM card which incurs a monthly charge of $20.00 per device which covers all data usage and access to our online monitoring and configuration software.
Carers and family members are provided with a login and password which will allow access to the SOFIHUB portal where all features such as live location and location history can be monitored, and settings can be configured.
SOFIHUB portal can be accessed through various devices including computers, laptops, tablets, and iOS, and Android smartphone apps.
Yes, Secure can receive calls as a normal mobile phone would, allowing for instant hands-free two-way voice communication.
If an alert is triggered via the SOS button or a fall is detected the TEQ-Secure will send an SMS alert to a nominated carer or family member. This SMS will include a hotlink to the last known location and then follow this up swiftly with a two-way voice call. If the first alert goes unattended then the TEQ-Secure will send an alert to the second contact and will continue to do so until the alert is reset on the SOFIHUB portal.
If you need help or have any questions you can call us on 1300 110 366 or
Supported by the Australian Government through Accelerating Commercialisation, an element of the Entrepreneurs’ Programme
Working with the Transport Accident Commission
Supported by the Australian Government Department of Health
Registered NDIS Provider
