TEQ – Secure
TEQ – Home
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TEQ – Secure
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TEQ – Secure
TEQ – Home
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Fill out the form below to get started.
Fill out the form below to get started.
Fill out the form below to get started.
The SOFIHUB portal is a cloud based, state-of-the-art interface that provides security and real-time access for carers.
An Enterprise solution that is scalable and capable of monitoring multiple facilities. SOFIHUB offers real-time streams of data, providing a broad range of detail on activities and occurrences to keep vulnerable individuals safe.
The portal can be assessed through various devices including computer, laptop, tablet and smartphone.
Fill out the form below to get started.
SOFIHUB technology has changed the lives of many. Below are the stories of just a few of our favourite customers and how SOFIHUB has impacted them directly.
Miles loves TEQ-Home. The most significant benefit is that my relationship with Miles has dramatically improved. I feel like his mum again.
TEQ-Home has allowed my son to maintain his independence. And with this new technology, I have peace of mind.
TEQ-Home is the best thing ever. My 92 year old mother had a fall the other day. And had a slight heart attack. It alerted me. And I went straight to her house. Because mum was able to get help fast, she is still alive today. I totally recommend these for the elderly.
TEQ-Secure comes with a built-in 4G SIM card which incurs a monthly charge of $20.00 per device which covers all data usage and access to our online monitoring and configuration software.
Carers and family members are provided with a login and password which will allow access to the SOFIHUB portal where all features such as live location and location history can be monitored, and settings can be configured.
SOFIHUB portal can be accessed through various devices including computers, laptops, tablets, and iOS, and Android smartphone apps.
Yes, Secure can receive calls as a normal mobile phone would, allowing for instant hands-free two-way voice communication.
If an alert is triggered via the SOS button or a fall is detected the TEQ-Secure will send an SMS alert to a nominated carer or family member. This SMS will include a hotlink to the last known location and then follow this up swiftly with a two-way voice call. If the first alert goes unattended then the TEQ-Secure will send an alert to the second contact and will continue to do so until the alert is reset on the SOFIHUB portal.
If you need help or have any questions you can call us on 1300 110 366 or
The TEQ-FallsAlert provides a layer of safety for anyone who lives alone, is unsteady on their feet or needs assistance getting around, has epilepsy, has previously had a fall, or is a falls risk. Without the use of cameras or video, it uses sensors to monitor a room and send an alert to a carer should a fall take place. Falls from bed, seated or standing are detected. An advantage of the TEQ-FallsAlert is that it does not require the user to wear a device.
Setting up your TEQ-FallsAlert couldn't be easier. Affix the wall bracket using double sided tape, plug your TEQ-FallsAlert into a power outlet, pair with the Sofihub app and follow the simple instructions to set up the device.
Yes, the TEQ-FallsAlert requires 2.4GHz Wi-Fi to operate. Other Wi-Fi networks are not supported.
This really depends on your situation. Some people like to install only one in a high-risk area such as the bathroom or bedroom, or, for added safety you can install one in each room; kitchen, bedroom, living room and bathroom.
Yes, the TEQ-FallsAlert detects falls from bed, seated and standing.
The alerts are sent via a push notification from the Sofihub app.
Supported by the Australian Government through Accelerating Commercialisation, an element of the Entrepreneurs’ Programme
Working with the Transport Accident Commission
Supported by the Australian Government Department of Health
Registered NDIS Provider
